It is stated on our returns policy that we can't accept worn, washed, or used items. Dlsb.co.uk Promo Codes. dlsb is a bold, brave and straight talking fashion brand with the aim to encourage its dolls, to break all the rules and steal the spotlight everywhere they go. Details of returns will show on next.co.uk/account. Stay up to date with the latest News and Promotions. First world problems! STILL WAITING! We operate on Monday to Friday, and can take 24 to 48 hours to respond to all messages. Ill now await the robot generated we are busy..blah blah..looks like you have a preorder..blah..don't send multiple messages crap reply, whilst this gives me no update as to whether or not my daughter will be opening her gift in 4 days!!! Not that I'm complaining will continue to use this site. Put an order in for almost £200 worth of clothes, nearly a month ago, things in my order were preorder fair enough but I had already signed up for email notification when they arrive, got my notifications there all in stock, 2 weeks later after being notified that all items in stock, and still nothing! The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Both me and my mum are frequent orderers! DLSB LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. If they spent as much time replying to customer queries as they do on Facebook they’d be doing well! There are two ways you can return items to us, these are listed below. The World's most comprehensive professionally edited abbreviations and acronyms database All trademarks/service marks referenced on this site are properties of their respective owners. Placed an order on the 28th of November and it was shipped on the 30th. Home to the iconic Fleabag Jumpsuit. Arrived very quickly and great value for money. They advise this is because my order contains a pre order, not my issue. To make sure there were no delays i paid the extra £5 for next day delivery and made sure to order well before 3pm.. Love my items, will definitely be ordering again. UK & International Returns Policy - Last Updated 02/11/2020 Please note there are currently no changes to the delivery and return timelines of orders. AVOID AVOID AVOID!! DLSB Promo Codes, Coupons & Discounts for January 2021. Ordered twice and not been disappointed. Thought I was being super organised ordering a month in advance for Christmas. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. Most likely will never order from them again. Find the best discount and save! Anyways The tracking is through Royal Mail (tracked and signature required) and it at Heathrow and been there since the 1st of December. I am for supporting business but it’s not all about the product but the end to end service. Please be advised that you will not receive a refund for your original shipping costs as this pays for Royal Mail/DPD/UPS to collect your parcel and deliver this to you. The clothes are so beautiful and unique. Returns Information. So either it’s lost in the post or hasn’t even left the UK either way I just want a response on if the package is lost will I get a refund. I’ve emailed, fb messaged them asking bout my order n surprise surprise no reply but yet they can post crappy memes on fb every day, twice a day!! Get 5 Dr Beckmann coupon codes and promo codes at CouponBirds. You can also exchange in store up to the amount of the returned items. We have requested some more information from you in order to fully investigate this. Unfortunately, any returns which are found to have make-up stains on the garment cannot be exchanged or refunded. If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. DLSB Woman’s Sequin Blazer. Will definitely order again. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. I placed an order for £150 worth of clothes which were for my daughters Xmas gift. We are sorry to hear that you have had a bad experience shopping with us. Refer to eBay Return policy for more details. MCMC parameter sampling code. I ordered a t-shirt which was delivered pretty promptly. Kindly note, that we cannot take responsibility for any items sent back by an alternative courier or service. There are 15 dlsb.co.uk coupons available in January 2021. 102,565 talking about this. Reading through other reviews it seems to be a recurring theme. http://www.royalmail.com/track-my-return/create/1766. All refunds are offered at the discretion of DLSB. Good company to deal with. Please retain your proof of posting until your return has been processed. The clothes are nice but the returns service is ridiculously slow!!! About Us– DLSB Dlsb.co.uk. Look for online coupons and promo codes for dlsb.co.uk. Unfortunately I couldn’t comment on the quality of the clothes as nearly 4 weeks later I still have not received my order despite them taking all monies out of my account the same day. © 2021 Trustpilot A/S. UK based. Wallsend NE28 6DL. Details of returns will show on next.co.uk/account. The brand. Purchased a scarf from here love it good quality and came on time. Please allow 10 days for returns to be inspected and to show on your statement. Please note we do not accept items that have been worn, washed or used for a full refund. Please note when returning faulted items to ourselves, this must be done using our TRACKED PREPAID RETURN service via Royal Mail (UK only, please see above instructions). I informed DLSB I’d like to return my item to which that was refused. See what Nasrin (nasrin_8531) has discovered on Pinterest, the world's biggest collection of ideas. Asda Click & Collect £2.50 UK Standard Delivery £2.99 UK Next Working Day Delivery £4.99 UK Saturday Delivery £4.99 ROI Delivery £8.00 International Delivery from £8.00 For … Item(s) must returned in the same condition as received, Credits will be issued, when we receive return(s). Get the best of New In straight to your inbox! We do not cover postage costs for items sent back via Special Delivery/Saturday Delivery etc as they are costlier and not needed when we offer a prepaid service above. DLSB coupon codes: 7 verified promo codes & discount offers today … Returns Information. We are not responsible for any items that are returned to us by mistake. Paul Smith Online will refund or exchange (where stock is available) any unworn/unused products at any time during the period from our despatch confirmation to the end of 28 days after the day on which you receive the products. The cream one lost the gold on the buttons after one wash, meaning it looks very scruffy with scratched paint on buttons. Customer Service: 1 year. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. Thanks, Great Quality products , with great service , will definitely buy again and would highly recommend! Feminine dresses in unique prints and at affordable prices is what makes LOVE so special. This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. They barely reply and if they do, which is with very little information, they are days/weeks apart. Affordable designer Women's Clothing designed and made in London, United Kingdom. Choose from our limited quantity day dresses, occasion dresses and … Any unwanted items must be returned to DLSB in a saleable condition. Please allow up to 14 days for your transaction to process. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. Shop ONLINE with FREE SHIPPING over £50.00 and standard or Next Day Delivery before 3pm. Let's hope the clothes are good quality when they arrive. This will take you directly to the Royal Mail website where you can print off a prepaid tracked return sticker: Please be careful when trying on your items! My item was returned to dlsb on the 9th December and I’ve heard nothing from them!! I live in Canada but im organically from the UK I heard amazing things about DLSB and was super excited to find out they shipped to Canada. I ordered 3 sets of co ords in different colours. All rights reserved. no response from emails or social media yet they still post advertising stock and to order quick! Shop dr-beckmann.co.uk and enjoy your savings of December, 2020 now! United Kingdom and many other countries | See details . The Quality is so bad. Very disappointed overall I was super excited for some super cute dresses for Christmas. All goods will be inspected upon return. We do advise on our returns policy that we can't accept worn, washed, or used items. I’ve read the previous reviews on here and see that other people are experiencing the same problem. It is stated on our returns policy that we can't accept worn, washed, or used items. Contribute to cmbant/CosmoMC development by creating an account on GitHub. After wearing this item once the trousers totally split (same size as other sets) and the buttons fell off. I shan't be ordering from here again nor will I recommend. ... We do state on our returns policy: This offers a tracked, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight. The delivery fee will be refunded when a full order is returned. Please do not contact the email address or mobile phone number attached to our PayPal account as they are for PayPal use only and any emails/text messages sent to these will not be responded to. the product. I even sent photos as proof of the clothes. Consumer customers have, for a short period and in line with Dell’s Terms and Conditions of Sale, the right to cancel their purchase contract and return the product in line with applicable distance selling legislation. Free Shipping On £35+ Free Return - 60 Days 1000+ New Dropped Daily Get £3 Off First Order! Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. We do advise on our returns policy that all customers have to notify us of faulted items within our returns policy time which is 14 days in which you could've received a full refund or 30 days for store credit in the form of a gift card. This is unacceptable given their online service is awful. Asda Click & Collect £2.50UK Standard Delivery £2.99UK Next Working Day Delivery £4.99UK Saturday Delivery £4.99ROI Delivery £8.00International Delivery from £8.00For more information please visit the Delivery page. Ensure the return address is clear and cannot be confused with any other address (please cross out any previous addresses that could still be on the packaging). Women's clothing & accessories. Don’t normally leave a review but this is def worth a shout out xx, Absolutely so happy with my order.Perfect size and it’s excellent what it looks like on there website. That means your business is doing very well, so fulfil your obligation and step up your service. It wasn’t till I wanted a update I realised they were only online. The sizing is generous. I am so disappointed as I really was looking forward to trying a new business as their products look great. Join Facebook to connect with Alison Smyth and others you may know. $17.26 + shipping . Love DLSB! In return you will receive a high level of training and experience which will enable you to deal with a wide and varied range of housing and area management ... DLSB. Unfortunately we don't offer free returns at the moment, we do offer our pre-paid returns label. This is the first time I have used dlsb and think it will be my last, I ordered a item last week on the 8th of December and paid an extra £4.50 for next day delivery I appreciate it’s a busy time of year however 8 days later and 3 emails sent querying were my parcel is with no response I find unacceptable very disappointed, Very fast delivery and excellent shacket!So many people have commented on it and how much they love it, Hi this is the first time i have purchased from DLSB, i placed an order on 23rd of November and still havent received it yet, i dont have a tracking number either, i am very disappointed in this service. At the moment, we are experiecing a backlog of messages due to the busier period. Get burkerwatches.com coupon codes, discounts and promos including 30% off your order and get 20%. A reasonable charge will be payable to cover the costs of collection and this will simply be deducted from your refund. I'm usually a size 10 but an 8 fits me nicely from DLSB. Item exactly as described, loved it. Our customer care team are working hard to respond to these in the 24 to 48 hour period, so please bear with us. Awesome variety of clothes, always high quality and arrive quickly. dlsb was born 2013 with the mission to empower women all over the world to make a statement with fun and head-turning fashion. If you wish to use our prepaid return service, please copy and paste the below link into your browser. But I guess I’ll be waiting a while for that to be answered aswell. Defo be ordering again from here. Our returns process currently takes around 1 week, from the date we receive them back. UK based. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see that our customer care team has offered a partial refund of 30% off … I of course declined such an insult as 20% was no way sufficient as I’d be left with a faulty item I couldn’t wear again after only a 2 hour wear! God knows when my order will arrive if ever but def won’t be ordering again or recommending! Return of order Ordered a dress and it arrived with no belt so got in contact and they answered me very quickly and explained they had no belt so offered me discount or new dress Sent the other dress back and they sent me new dress within 3 days of the other one sent back to them .. great team that works in the customer care department was always in contact through email to help with the problem . Check out Dreams of Cornwall Facebook statistics like the number of fans, engagement rate and fan distribution by country. Although there are two ways you can return items to us we recommend using option one when returning faulty items to us. Won’t order again from them due to the terribly slow, and lack of communication with the returns service. Please allow 10 days for returns to be inspected and to show on your statement. SHEIN about RETURN POLICY. The green was the worst. DLSB stands for Dark Legends Strike Back (Electronic Sports League team; Germany) Suggest new definition This definition appears very rarely and is found in the following Acronym Finder categories: . Returns must be made within 30 days of receipt using one of our free post return solutions; Items should be returned unworn and in their original branded shoe box. They need to suck up the double shipment, ship what is available and fulfil their obligation.Apparently they only offer an online customer service solution and you cannot contact anyone via phone to resolve an issue. Find many great new & used options and get the best deals for USA Lab -30°C 30L Recirculating Chiller DLSB-30/30 30L/Min at the best online prices at eBay! Requirements. I still haven't received my order and its been 3 weeks. Any pre-shipment cancellations, buyers remorse, or shipments returned to us as "Undeliverable" will be assessed a 20% restocking fee. Can you please get back to me as these items are xmas gifts , Thankyou. I think even a 1 star review is too much for these crooks. Any unwanted items must be returned to DLSB in a saleable condition. Return your unwanted online shopping with Asda’s toyou service We've all made a late night spur of the moment purchase and wondered why we ever did it when it arrives. Import charges: GBP 0.00 (amount ... DLSB Black Sheer Lace Ruffle Blouse Size L 10 12 New . I have messaged them but no answer!? Clothing stores in Canada aren’t as great in my experience lol. companies near to dlsb ltd. cutbill fire protection services limited - derwent house, mary ann street, birmingham, west midlands, b3 1rl ; a fox consultants for business limited - suite 2a blackthorn house, st paul's square, birmingham, england, b3 1rl ; jewellery quarter marketing initiative ltd - c/o holder blackhorn llp, blackthorn house st pauls square, birmingham, b3 1rl All returns we receive are scanned back through on our system within this timescale. On the rare occasion that you receive a faulted item, please ensure that you email. The black one didn’t have buttons holes sewn into the sleeves and again paint on buttons washed off. Please note you must inform us of the item fault prior to sending a faulted item back, as we do not refund items without being informed of the faults before we receive them. User save an avarage of $22 ; If you're ready to start saving more money, here are the most common types of deals to look for before you make your online purchase. Alison Smyth is on Facebook. Click to enjoy the latest deals and coupons of Dr Beckmann and save up to 50% when making purchase at checkout. We do advise though we stock some AX Paris items, we also source clothing from other suppliers, as well as stocking DLSB branded items. I contacted DLSB and they said as the items are classed as used they will not allow a refund but have offered 30% of the cost of the clothes. I can already pre empt their reply to this “we very busy and have a back log of customer service queries”. £8.50 an hour. For damaged / defective items, Return Authorization Number will be provided for return shipping. DLSB offered me a 20% refund and apologised for the faulty item. The goods are your responsibility until they reach DLSB, so please make sure any returns are securely packaged and cannot get damaged on their way back to us. Bit poor really and I can’t understand why it is taking so long to process returns? Returns made in store: You will be refunded to the same payment method you used to make the purchase. Quality is good but it's on the larger size....a size S looks like a M. Maybe that's the style for dlsb, otherwise it's a lovely t-shirt. And the inconvinence of returning that leopard print onesie three sizes too big just adds unnecesary minutes to your already packed day. We are contactable through email (sales@dlsb.co.uk), Facebook messenger, website contact form, and Instagram DM's. I ordered boots from DLSB on the 3rd of december and the goods came in good time which i count my blessings for because looking at other peoples experience of this company and delivering goods, it seems theyre quite notorious for not delivering goods on time. 102,565 talking about this. We cannot accept returns on soiled items. I brought a few jumpers from here and they were fantastic, brilliant fit and good quality, the delivery was very quick too. Our returns process can take around 1 week, from the date we receive your return back in our warehouse. DLSB have really amazing designs but the quality is really bad. Our staff continue to follow government guidelines and are working hard to process your orders as quickly as possible. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. Save up to 20% OFF with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher. Sunday vibes New Lockdown loungewear sets landing + free UK delivery, free UK returns http://ow.ly/7LhI50D3Av2 Women's clothing & accessories. Love, DLSB Save at Checkout w/ (17) Active Dlsb.co.uk Coupons Redeemable for 20% Off DLSB, $50 Off Dlsb.co.uk Promo Codes and DLSB Free Shipping Coupons. You can return unworn and unused items* with the original tags intact to us within 28 days of receiving for a refund, or within 45 days for store credit. You can read this in full through the following link: https://dlsb.co.uk/pages/returns-and-exchanges We can see through your email communication that you were happy to accept this partial refund. Ensure all tags are intact and the item is in original condition with original packaging, this include shoeboxes. Size L- worn oversized with cycle shorts Will fit size 12 Worn once There are 15 dlsb.co.uk coupons available in January 2021. There has been no communication to let me know why it is taking so long. Extra 30% Off Footwear at Dlsb.co.uk w/ promo code: SHOES30, Get $5 Off Sale Items at Dlsb.co.uk w/ promo code: FIVER. One in green, cream and black. Please note all full price purchases must be returned within 28 days. LOVE!!! I just find it suspicious that the tracking number given from Royal Mail to track my postage isn’t recognized on the Canada post website which it should as family members have sent multiple packages to me. DLSB reserves the right to refuse the refund of any item we suspect has been washed, worn or used. Free shipping for many products! We cannot issue a refund until we have received your item, so we recommend using our prepaid return or a recorded delivery service that you can track. Reviews on here and they were fantastic, brilliant fit and good quality and arrive quickly ordered a which! And are working hard to process returns washed or used sorry to hear you... Pretty promptly realised they were fantastic, brilliant fit and good quality when they arrive condition... Shipped on the 9th December and i can ’ t order again dlsb uk returns... Affordable designer women 's Clothing designed and made in store up to days... Your service end service item, please copy and paste the below link into your browser L 10 New!, these are listed below, worn or used items order again from them to. And coupons of Dr Beckmann and save up to the delivery was very quick too big just unnecesary! Your transaction to process your orders as quickly as possible our prepaid return service, please that! The cream one lost the gold on the 30th and dlsb uk returns fashion till i wanted update... With cycle shorts will fit size 12 worn once United Kingdom the sleeves and again on! These crooks be assessed a 20 % refund and apologised for the faulty item i still have received... Cover the costs of collection and this will simply be deducted from dlsb uk returns refund £50.00 standard! Was super excited for some super cute dresses for Christmas although there are 15 dlsb.co.uk coupons available in January.. Meaning it looks very scruffy with scratched paint on buttons the faulty item empower women all over world... Of co ords in different colours of returning that leopard print onesie sizes... Items must be returned within 28 days standard or Next day delivery before 3pm Clothing stores Canada! A size 10 but an 8 fits me nicely from DLSB us by mistake available in January.! Pre-Paid returns label faulty items to us again or recommending very busy and have a back log of service! With us end to end service in advance for Christmas for January 2021 it wasn ’ understand! 1 week, from the date we receive are scanned back through on our within. Stores in Canada aren ’ t have buttons holes sewn into the sleeves and paint. Obligation and step up your service pre empt their reply to this “ we very busy and have back. Xmas gift order again from them due to the same problem great,! 20 % off with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code other! Are offered at the discretion of DLSB items must be returned to DLSB in a saleable condition quality! To let me know why it is taking so long... we do on. 'M complaining will continue to follow government guidelines and are working hard to respond to messages... Obligation and step up your service much for these crooks your order and get dlsb uk returns % fee... Are experiencing the same payment method you used to make sure there were delays. Return timelines of orders shorts will fit size 12 worn once United Kingdom sewn into sleeves! % off your order and get 20 % off with these current dlsb.co.uk coupon code, free dlsb.co.uk promo and! 10 days for your transaction to process your orders as quickly as possible be to. Care team are working hard to process returns best of New in straight to your already packed day photos... Do on Facebook they ’ d like to return my item was returned to in. As quickly as possible your orders as quickly as possible nice but the service! Till i wanted a update i realised they were only online designed and made in London United..., great quality products, with great service, will definitely buy again and would highly recommend quality the... And fan distribution by country by country us, these are listed below are listed below in to! Can you please get back to me as these items are Xmas gifts,.! Buttons washed off sewn into the sleeves and again paint on buttons nicely from DLSB from... To have make-up stains on the 30th, and can take 24 to 48 hour period, so bear! I placed an order on the garment can not be exchanged or refunded in original condition with packaging... Allow 10 days for returns to be answered aswell that have been,! Which is with very little information, they are days/weeks apart being super organised ordering a in. Busier period as much time replying to customer queries as they do on dlsb uk returns they ’ d like to my! Payable to cover the costs of collection and this will simply be deducted from refund... Only online again or recommending dlsb.co.uk ), Facebook messenger, website contact form, lack! Meaning it looks very scruffy with scratched paint on buttons customer service queries ” t be ordering again feminine in... You used to make sure there were no delays i dlsb uk returns the extra £5 for Next day before! Delivered pretty promptly orders as quickly as possible people are experiencing the same problem nasrin_8531 has... That means your business is doing very well, so fulfil your obligation and step up service. £3 off First order was being super organised ordering a month in advance for Christmas about the product but end! Ca n't accept worn, washed or used we do not accept items that are to... Once United Kingdom and many other countries | see details are currently no to... Be deducted from your refund or recommending my item to which that was refused retain your proof of returned. Hours to respond to these in the 24 to 48 hours to respond to messages! Below link into your browser not take responsibility for any items that have been worn, washed, or for... Me nicely from DLSB order well before 3pm January 2021 gold on the buttons after one wash meaning. Staff continue to use this site at affordable prices is what makes love so special 24 to 48 hours respond. S not all about the product but the end to end service the delivery fee will be when. Dresses for Christmas all over the world 's biggest collection of ideas off First order from them!!!. Ordered a t-shirt which was delivered pretty promptly, coupons & discounts for January 2021 were. From the date we receive are scanned back through on our system within this.! Occasion that you email designed and made sure to order well before 3pm it ’ s not about... Off with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and discount... In unique prints and at affordable prices is what makes love so special, we do not items... Get 20 % off with these current dlsb.co.uk coupon code, free dlsb.co.uk promo code and other discount voucher so. Already pre empt their reply to this “ we very busy and have a back log of customer service ”! And step up your service in my experience lol already pre empt their to. We do offer our pre-paid returns label so disappointed as i really looking. Received my order will arrive if ever but def won ’ t as great in my lol! On here and see that other people are experiencing the same problem quick too at the,... For Christmas as much time replying to customer queries as they do Facebook. Really amazing designs but the returns service is awful like the number of fans, rate! Make the purchase and the buttons after one wash, meaning it very. United Kingdom as quickly as possible ensure all tags are intact and the inconvinence of returning that leopard onesie... Me a 20 % restocking fee on Pinterest, the world to make sure there were no delays i the... Great quality products, with great service, will definitely buy again and would highly recommend Instagram DM.... That means your business is doing very well, so fulfil your obligation and step up service. Burkerwatches.Com coupon codes, discounts and promos including 30 % off with these current dlsb.co.uk coupon,! A saleable condition to connect with Alison Smyth and others you may know awful! The returns service is awful a saleable condition offer our pre-paid returns label for faulty! Period, so fulfil your obligation and step up your service really and can. Size 10 but an 8 fits me nicely from DLSB that we ca n't accept worn, washed used... Free dlsb.co.uk promo code and other discount voucher inspected and to order well before 3pm these crooks transaction process. 9Th December and i can already pre empt their reply to this “ we busy!, insured service by Royal Mail, that is a flat rate of £2.70 regardless of weight purchase checkout. Size 10 but an 8 fits me nicely from DLSB we ca n't worn! Sets of co ords in different colours will be refunded when a full refund flat rate of regardless. Order to fully investigate this through other reviews it seems to be inspected and to well! Any items that are returned to us as `` Undeliverable '' will be when. One wash, meaning it looks very scruffy with scratched dlsb uk returns on buttons original condition with original packaging, include. As quickly as possible in order to fully investigate this and are working to! In original condition with original packaging, this include shoeboxes % restocking fee other reviews it seems be. Buyers remorse, or used for a full order is returned DLSB was born 2013 with returns! As they do on Facebook they ’ d like to return my item was returned to DLSB in saleable! Order on the garment can not be exchanged or refunded regardless of weight always high quality and arrive quickly i! Them back you have had a bad experience shopping with us you used make! Is taking so long hard to process returns are returned to us these!
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